18 months ago
A few days ago, all of a sudden when I start turning on the monitor it cycles through the RGB: red, green, blue, and white until it shows the Dell logo. But once the screen turns my setting have been reset back to default, which now I'm blinded by the screen!
My settings were as followed: Brightness was set to 60% from 75%, Gamma was set to 45% from 75%. Overclock was Enabled and I set it to 165Hz. And the Color was set to RTS or RPG Game.
Now, over the days of trying to troubleshoot, I tried disconnecting all the cables from the monitor and reconnecting back - nothing worked. Tried an HDMI cable - problem still persists (and obviously way worse due to being limited by the HDMI cable). I contacted Dell and they said to check out the user guide of the monitor - it states that whatever settings I change they will be saved automatically - nothing is being saved once I overclock the monitor (which that resets everything to default).
My only options are either getting a new DisplayPort cable or RMA the monitor. But I would like to hear more about this situation and if it can still be resolved.